Do you have a complaint about our beach socks, beach volleyballs or another product?

No problem, because that's exactly what our "anti-hole guarantee" is for. This also applies to used items.

Duration of the warranty from the date of purchase:

Beach socks Beachmates Pro: 12 months

All other products (Beach Socks Classic, balls, beach tents, ...): three months

Please send us a photo with your order number to support@momevo.com and we will send you a new product immediately, free of charge!

Regardless, you enjoy an extended 100-day return policy on unused items, which gives you the security of being able to easily return the item if you don't like it, especially when it comes to gifts and Christmas.

How do you guarantee that your products don't have holes?

No sock lasts forever. And neither does a ball. All products are subject to natural wear and tear, especially in sand and on the beach. Lifespan depends on various factors, including frequency of use, the nature of the sand, the anatomy of your feet, your body weight, care, etc.

So why the anti-hole guarantee?

We want to give you the best possible customer experience. We also believe that we can only improve with feedback. Your complaints help us continually improve our products.