Shipping conditions
- Express shipping is our standard: arrives within 1-2 working days , to Germany from €39,- FREE and climate-friendly thanks to DHL GoGreen.
- Otherwise, costs may vary depending on the delivery country, e.g., to Germany, shipping costs start at €3.90 . We will inform you of this during checkout. We will also inform you about the expected delivery time for your order in the order overview and in your order confirmation email.
Delivery always takes place from Monday to Saturday with our shipping partners DHL and Deutsche Post.
When you complete your order, we will show you how long it takes for your package to arrive.Where can I have my order delivered?
- Your desired address
- DHL Packstations
- DHL parcel shops
Contactless delivery
Our shipping partners offer contactless delivery. You'll always receive a notification from them about your package. This allows you to choose a preferred delivery location, for example, near your doorstep.
In addition to this delivery, other options are also available to you.
For example, you can change the delivery date if you will not be at home on the expected delivery date
Our shipping partners offer contactless delivery. You'll always receive a notification from them about your package. This allows you to choose a preferred delivery location, for example, near your doorstep.
In addition to this delivery, other options are also available to you.
For example, you can change the delivery date if you will not be at home on the expected delivery date
returns
Initiating returns is incredibly easy via our returns portal . There, you'll receive a DHL returns link, and you can easily create your own DHL returns label and drop it off at any DHL location . With the QR code, you don't even need a printer.
A return from Germany costs 4.90 €.
A return from Austria costs €6.90.
A return from Switzerland costs 6 CHF.